Hancocks Television & Computer Services - News



Browsing Archive: May, 2013

LG RHT497H/RHT498H slow/sluggish behaviour

Posted by Peter Hancock on Wednesday, May 29, 2013, In : Repair 
We have had a couple of LG RHT497H and LG RHT498H HDD/DVD Freeview recorders coming into the workshop with slow/sluggish behaviour.

This can be improved but requires a workshop repair rather than in the home.

These recorders can also suffer with subtitles appearing and causing issues, there is a partial fix where subtitles will only appear during a recording but not on playback. Again this is something we would need to do in the workshop.
Continue reading ...

Inspection Charge

Posted by Peter Hancock on Wednesday, May 22, 2013, In : Repair 
We charge £36.00 for all TV and computer repairs upfront as an inspection charge. I would like clarify that this does get taken off the final bill as it then goes towards labour costs should you want to go ahead with the repair.

Some people may be put off by this inspection charge, but for us it is paramount - We invest a lot into equipment, parts and time. By setting an upfront charge: a) we know the customer is serious about having it repaired, and b) We have an obligation to get on with th...
Continue reading ...

Bulbs for Sale!

Posted by Peter Hancock on Wednesday, May 8, 2013, In : Products 
From our shop you can buy the old style bulbs - Although we like the energy saving bulbs, sometimes they just don't give the output required.

We have in stock:

Philips pearl 40/60/100W BC bulbs- 25p each or 5 for £1

Philips RO80 60/75/100W Screw bulbs - 95p each or 2 for £1.50

Continue reading ...