Hancocks Television & Computer Services - News

 

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LG TVs with purple/blue picture

April 14, 2021
There have been a number of LG tvs coming into the workshop over the last 6 months with a purple/bluey picture issue. Models affected were manufactured in or around 2018.

This fault is caused by a chemical change in the leds, which leads to a change in the colour they emit. We now have stock of compatible alternative to the most common LG strips, and can replace the whole led array to cure this fault. These strips are of better quality than the originals and should not have the same issue in the future!

We give a 1 year warranty on all led strips fitted.

Please contact us with your model number for a quote

Known affected models:
LG 43UJ635V
LG 43UK6400
LG 43UH603

Posted by Peter Hancock. Posted In : Repair 

 

Sony KDL40WD653 Sound no Picture

December 20, 2019
We have in stock the required parts to fix a fairly common issue with the Sony KDL40WD653 (and potentially other models) where the sound and backlights work, but no picture or menu appears. 

We're pretty sure it affects other similar Sony models and we will list them as we find them
Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 

Samsung UE46F5000AKXXU led tv no start up/flashing red standby repair

February 2, 2018
We're now starting to see a few Samsung UE46F5000AKXXU led tvs coming into our workshop that no longer start up although they have a flashing red standby light showing there is still power present. Some of these initially had start up problems but would eventually work, but after extended use, then failed to come on at all.

If we can catch it early enough then hopefully we won't have to replace extra components that get damaged, but either way we have now identified and stock the required part...
Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 

Mini DV to DVD transfer service

January 29, 2018
We can now transfer Mini DV to DVD and PC (Mp4 video format) in addition to our VHS to DVD/PC service.

We can copy up to 4 hours of footage onto DVD but in order to retain as much quality as possible we recommend no more than 2 hours per DVD.

We charge £19.95 per DVD (first DVD charged up front) and can create duplicates at a reduced price.

Transfer to Mp4 (supplied on a memory stick) will now be charged £24.95 for footage upto 2 hours, and £12 on top for every additional hour.

Discounts avail...
Continue reading...

Posted by Peter Hancock. Posted In : Service 

 

Samsung UE32EH4000W tv dead/no power repair

January 24, 2018
We have recently had a few Samsung UE32EH4000W tvs coming in which are dead.
Despite not being made in the same factory as most other tv brands, they appear to suffer from a similar fault to others so we have a ready stock of components to fix them.

This affects UE32EH4000W/UE32EH4000WXXU models and potentially other Samsungs with a similar model - I will try to update as we find more.


Please note: We do not give free advice on DIY repairs, if you would like your tv repaired it will need to be b...
Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 

Panasonic TV startup issues, green light but no Picture or Sound (2010 and 2011 models)

January 23, 2018
Recently we have had a lot of Panasonic TVs coming into our workshop with startup issues. They have the green light as usual but no picture or sound. This seems to be affecting the 2010 and 2011 models.

Please don't skip them just yet, we have the fix!

Update: We're getting a lot of inquires from outside of our area - Please contact your local tv engineer, as we don't offer a repair service over the phone or send out replacement boards for diy repair.

Check here to see where your tv engineer is:...
Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 

VHS to PC/USB transfer

September 5, 2017
We now provide VHS to Computer conversion where we can copy your home videos onto USB in MP4 for as little as £24.95.

We will do our best to retain the VHS quality, and the recording will be saved as a MP4 video file which is compatible on most computers.

Here are our latest prices on VHS to MP4 Conversion:

VHS to USB Copy (Includes USB stick): £24.95
note: There is no discount for supplying your own usb memory stick. Charge is for One VHS transfer only
Additional VHS Transfers onto USB: £12 pe...
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Posted by Peter Hancock. Posted In : Products 

 

LG 37LD490 TV, LG 32LE4900 TV and LG 42LE8900 TV Repair -Stuck on LG Logo on Start up

August 18, 2017
There is now a repair possible for LG TVs that become stuck on the LG Logo. This affects a lot of LG models but I have only listed the ones we have dealt with. It is likely to affect the whole series (e.g. LE4900) of a model, so if your screen size is bigger or smaller, then we may be able to fix it - Please contact us for more info 

Known Affected Models:
37LD490
37LD490-ZB
37LD490-ZB.AEKDLJG
32LE4900
32LE4900-ZB
32LE4900-ZB.BEKDLJP
42LE8900
42LE8900-ZA
42LE8900-ZA.BEKWLJG

Please note we can only repai...
Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 

LG 37LD490 TV, LG 32LE4900 TV and LG 42LE8900 TV Repair - No HDMI connection found/HDMIs not working/No Signal on HDMI

August 18, 2017
There is now a repair possible for HDMIs not working on LG TVs, this affects a lot of LG models but I have only listed the ones we have dealt with. It is likely to affect the whole series (e.g. LE4900) of a model, so if your screen size is bigger or smaller, then we may be able to fix it - Please contact us for more info

Known Affected Models:
37LD490
37LD490-ZB
37LD490-ZB.AEKDLJG
32LE4900
32LE4900-ZB
32LE4900-ZB.BEKDLJP
42LE8900
42LE8900-ZA
42LE8900-ZA.BEKWLJG

Please note we can only repair these tvs ...
Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 

Bush DLED32165HD led tv repair - No power/dead

February 23, 2017
Bush DLED32165HD led tvs which suddenly lose power/die when switched on seem to be down to some weak components.
We have a good stock of high quality components which we can use to repair these tv sets for a reasonable price.

If you'd like to find out more please contact us via phone or email (details in "Contact Us"). 
Please note, that while I am happy to give a rough quote over the phone, I do not provide a service of free information on DIY repairs, it is unsafe and I'd always recommend to s...
Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 

Change in Shop Opening Hours

November 18, 2016
Our shop will now have the standard opening hours of 9.30am to 5pm Monday to Friday. We can arrange to open earlier or stay open for longer by prior-arrangement.

We still ask that if you are making a special trip to our shop, please always ring first to make sure that someone is here - as even during our standard hours we sometimes close to do outside jobs.

Thank you,
Pete
Continue reading...

Posted by Peter Hancock. Posted In : Shop Opening Times 

 

Toshiba 22DL833B, 22DL834B, 24D1333B, 24D1333B2 and 24D1433DB TV Repairs - Turned off by itself, now no power/dead or stuck on flashing standby light

March 15, 2016

The latest batch of Toshiba TV models appear to have similar problems to the 22BL702B/19DL502B/22DL702B/22DL704B range.

The models 22DL833B, 22DL834B, 24DL1333B, 24DL1333B2 and 24DL1433DB all have a common fault where they will suddenly turn off while on and then lose power becoming completely dead. They may also decide just not to turn on one day with a flashing standby light. Although 24" and similar size TVs don't cost the Earth these days - they are even cheaper to repair. Plus its one les...


Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 

Pioneer KRP500P Plasma TV repair - 8 blue standby flashes

December 4, 2015
Pioneer TVs, compared to other TV manufacturers, tend to be much more of a challenge to repair, and their pricing strategy for spares tend to raises questions whether they even want their TVs to be repairable at a reasonable and sane price.

However if we can get down to component repair, such as in this case, then it becomes much more affordable.
The Pioneer KRP-500P display is a solid bit of tech, though with all TVs, can go wrong. If your Pioneer KRP-500P intermittently won't turn on and give...
Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 

LG 42LS575T Led tv intermittent no picture/backlight repair (sound ok)

November 2, 2015
We have had a few LG 42LS575T led tvs in recently with all similar issues. While surprising to see such young tvs already appearing in our repair shop, it is encouraging to see that they are quite repairable and at what I believe to be at an affordable cost. 

If your tv is suffering from loosing its picture, while the sound stays on ok, then it is worth us (or any other professional tv engineer) having a look as we could save you from having to pay out for a brand new tv. Initially the picture...
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Posted by Peter Hancock. Posted In : Repair 

 

Backlight/No Picture Repair on LG Tv models 32LN5400ZALG, 47LN5400ZALG and 50LN575VZE

October 29, 2015
We can now source the screen components required to repair LG tv models that suffer from no picture/no backlights issues (but the sound comes on ok).

LG (and other manufacturers) have long denied tv engineers the parts required for this economical repair which meant a lot of tvs got unnecessarily thrown out at the dump by people. It is very encouraging to see LG and Samsung now starting to supply screen components and hopefully others will follow suit.

Please note that LG do not yet supply scre...
Continue reading...

Posted by Peter Hancock. Posted In : Repair 

 
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